Over the past several weeks we have entered into a situation that the world has not seen before. As has been echoed throughout the various media channels as the COVID-19 illness spreads into the US, it is important for us to stay calm, collective, and united. There is a lot of uncertainly in times like these, and we’re sure that park owners and managers likely have a lot of patrons asking questions.
- Is your park open?
- Is it safe to stay in your park?
- What have you done in response to the outbreak?
To help park owners and managers navigate questions and more importantly demonstrate proactiveness and care for their campers, we’ve put together a free general letter template here below to post on your website and on-site around your grounds.
Feel free to use this as needed, and of course update, change, add, remove sections however you best see fit for your park.
To our Patrons / Dear Campers,
We understand and deeply respect that you may be concerned about Coronavirus in public places, including our park.
At *INSERT PARK NAME HERE*, we want to assure you that our park has even further heightened our already common sterilization safeguards and cleaning standards to minimize the possibility of transmission to our team members or to you.
Our first priority is always the safety and well-being of our patrons. And that is a priority we take very seriously, even with the current disruptions we’re all experiencing.
When you visit our park, you’ll see we’ve taken all the necessary steps to ensure you still have the best stay possible.
If you are experiencing any symptoms, please do not come to the park and instead call us to reschedule your stay. We care for you and all our campers. If we see any symptoms in our campers or our team, we will reschedule the stay on the spot and send that individual home.
It is just one more way that we can show how we care for you and our entire RV community. We very much look forward to seeing you, your family, and your friends very soon!
Please let us know if you have any quesion or concerns.
Thank you,
*INSERT PARK MANAGER NAME HERE*
*INSERT PARK NAME HERE*
